VWnettet » Topic: Er der nogle der kan hjælpe med lidt engelsk ???? http://vwnettet.dk/topic/130825 Just another bbPress community da-DK Sat, 09 May 2026 11:25:30 +0000 bbpress 1.1 <![CDATA[Search]]> q http://vwnettet.dk/search.php Bongo on "Er der nogle der kan hjælpe med lidt engelsk ????" http://vwnettet.dk/topic/130825#post-288219 Thu, 11 Jan 2007 11:09:05 +0000 Bongo 288219@http://vwnettet.dk/ No problemo koller15 on "Er der nogle der kan hjælpe med lidt engelsk ????" http://vwnettet.dk/topic/130825#post-288213 Thu, 11 Jan 2007 10:17:27 +0000 koller15 288213@http://vwnettet.dk/ takker for brevet begge to tak tak tak Bongo on "Er der nogle der kan hjælpe med lidt engelsk ????" http://vwnettet.dk/topic/130825#post-288131 Wed, 10 Jan 2007 21:38:38 +0000 Bongo 288131@http://vwnettet.dk/ Dear Asos,
I should have received order nr 3009095, but we have had some problems with DPD transport services. We have attempted to collect the package twice but on both occasions we were told no-one was home despite personnel being at the address. When we rang to DPD my Father-in-law was called an old idiot and my girlfriend was told to shut the f--- up. We do not find that kind of treatment acceptable, and therefore I rang to DPD to speak to the team leader Lise Bodin (DPD customer service)who regretted the treatment but could not take action because the package had already been sent return. She informed us that she will credit us for the freight costs, but because you are a foreign freight company, she could not go in and credit us fo´r that element. She asked us to contact yourselves in order to try and find a solution, she agrred that we may use her name in the correspondence.
We still wish to receive the package but don´t wish to pay for the freight again seeing as it is DPD who are 100% to blame for the mix up.

So, my questions are:

Who is responsible for the freight costs in these circumstances, and also; how can we be treated in this way?

koller15 on "Er der nogle der kan hjælpe med lidt engelsk ????" http://vwnettet.dk/topic/130825#post-288111 Wed, 10 Jan 2007 19:39:42 +0000 koller15 288111@http://vwnettet.dk/ min mail adresse er Lasse.nielsen@3.dk eller efter kl 20 er det ultrapowergas@hotmail.com

Jeg bukker og takker mange gange for din hjælp Mr_Bubles on "Er der nogle der kan hjælpe med lidt engelsk ????" http://vwnettet.dk/topic/130825#post-288110 Wed, 10 Jan 2007 19:35:43 +0000 Mr_Bubles 288110@http://vwnettet.dk/ ja det kan jeg send mig din mail adresse!


mdv18@mail.dk koller15 on "Er der nogle der kan hjælpe med lidt engelsk ????" http://vwnettet.dk/topic/130825#post-288104 Wed, 10 Jan 2007 19:05:22 +0000 koller15 288104@http://vwnettet.dk/ Hej venner.. jeg står med et kæmpe problem jeg har bestilt en pakke fra udlandet, men nu er der G